Updated version: January 28, 2026.

At rsimports, we understand the protection of personal data as an opportunity to generate value for our users. By making responsible use of personal information, we not only protect the privacy of those who have entrusted us with their data but also allow them to operate with security and confidence.

Therefore, your privacy is very important to us, and we strive to protect it. rsimports, in order to provide you with its services, treats, collects, and in some cases discloses information about people who, like you, are users and visitors of our websites and/or mobile applications, as detailed herein.

This Privacy and Confidentiality Statement of rsimports describes the information we collect and process about you and what we can do with it. This Statement is part of the General Terms and Conditions of rsimports. Providing your voluntary, express, and informed consent to this Privacy Statement is an essential requirement to be able to contract and/or have any type of relationship with us.

1. How does this Privacy Statement apply?

The objective of rsimports is to facilitate trade, importation, payments, and shipping of technological and industrial products. To this end, we manage sales and logistics platforms. It is important to keep in mind that when you register on our platform, you are creating a user profile that will allow you to operate with us. This Privacy Statement applies to all services and data processing operations of rsimports in Guyana.

2. Who is responsible for the processing of personal information?

rsimports is responsible for the processing of the data of the users and visitors of its Platforms. For more details on location and legal information, please contact our support channels.

3. What information do we collect and process?

rsimports collects your personal information so that you can enjoy our import and sales services and to continuously improve them. Any inaccuracy or falsehood in the personal data you provide could cause the suspension of the Services.

These are the types of data we may collect:

Information you provide directly: Name, personal image, National ID Card or Passport number, Taxpayer Identification Number (TIN), contact information (phone number, shipping address, email), bank account or Mobile Money details, and proof of payment (transfers, wire payments).
Information collected automatically: IP address, device used for access, transactional information (purchases, payments, returns, claims, billing), and location (geolocation) for delivery logistics.
Information from other sources: Information for fraud prevention and regulatory compliance (sanction lists, public commercial records).

4. What do we do with the personal information?

The collection and processing of your personal information allows us to provide you with excellent service. rsimports may use your personal information to:

Provide services: Identify you, process your import orders, manage the shipping and delivery of products, tax invoicing, and process payments and collections.
Improve our services: Analyze purchasing trends, improve logistics, and personalize offers and product recommendations.
Comply with legal obligations: Invoicing before the Guyana Revenue Authority (GRA), anti-money laundering regulations, and requirements from competent authorities.
Security: Detect and prevent fraud, abuse, and crimes to protect the safety of our users and the sustainability of the company.
Advertising: Contact you via email, WhatsApp, or SMS with offers, promotions, and news from rsimports.

5. How do we share personal information?

Protecting your privacy is very important to rsimports. We do not sell information that identifies our users. We only share information with:

Service Providers: Logistics and courier companies (for local and international delivery), payment gateways, cloud service providers, and accounting systems.
Public Authorities: When required by law or to collaborate in investigations of fraud or illegal activities.
Credit Entities: For commercial risk validation if applicable.

6. International Data Transfers

The import services of rsimports require global technological and logistical infrastructure. Part of your data (such as shipping address or name) may be transferred to international logistics providers (e.g., in the United States or China) strictly to fulfill the import and delivery process of your order (“Door to Door”).

7. How long will we store Personal Information?

We will only store personal information for as long as necessary to fulfill the purpose for which it was collected or to comply with legal requirements (e.g., storage of tax invoices for the period required by tax laws).

8. Information Security

We will do everything in our power to protect the privacy of your personal information, complying with industry standards. The user shall be responsible for all acts that take place through the use of their username and password.

9. Minors

The Services of rsimports are only available to persons of legal age with the legal capacity to contract. If you are a minor, you must operate through your legal representative.

10. Links to other websites

Through the Platforms, rsimports may include links to third-party websites. We are not responsible for the privacy practices of those sites.

11. User Rights

You have the right to access, update, rectify, and request the deletion of your personal data, as well as to object to its processing, in accordance with current Guyanese legislation (including the Data Protection Act where applicable). You can exercise these rights by contacting us through our official channels.

12. Cookies

We use cookies and similar technologies to improve your experience, personalize content, and analyze our traffic. You can configure your browser to reject cookies, although this could affect the functionality of some sections of the site.

13. Changes to the Privacy Statement

rsimports will perform periodic updates to this Statement. We will notify you of significant changes through our usual channels.

14. Applicable Law and Jurisdiction

This Statement is governed by the laws of the Co-operative Republic of Guyana. Any controversy will be resolved by the competent courts of Guyana.